Privacy policy

1. name and contact details of the controller and contact details of the data protection officer

The controller within the meaning of the General Data Protection Regulation and other national data protection laws of the member states as well as other data protection regulations is Deutscher Fachverlag GmbH, Mainzer Landstraße 251, 60326 Frankfurt am Main, Germany If you have any questions that are not answered by this privacy policy, or if you would like more detailed information on any point, please contact us at any time at info@tw-media.com or by post (Deutscher Fachverlag GmbH, MICE Media, Mainzer Landstraße 251, 60326 Frankfurt am Main). You can reach the company data protection officer at datenschutz@dfv.de or by post at Deutscher Fachverlag GmbH, Datenschutz, Mainzer Landstraße 251, 60326 Frankfurt. 2. provision of the website and creation of log files

Each time our website is accessed, our system automatically collects data and information from the computer system of the accessing computer. The following data is collected:

  • Information about the browser type and version used
  • Your operating system
  • Your IP address
  • Date and time of access
  • Referrer URL (the previously visited page)

The data is also stored in the log files of our system. This data is not stored together with other personal data of the user. The legal basis for the temporary storage of the data and the log files is Section 25 (2) No. 2 TTDSG. The temporary storage of the IP address by the system is necessary to enable the website to be delivered to your computer. For this purpose, your IP address must remain stored for the duration of the session. The data is stored in log files to ensure the functionality of the website. We also use the data for the technical optimisation of the website and to ensure the security of our information technology systems. The data is deleted as soon as it is no longer required to fulfil the purpose for which it was collected. In the case of the collection of data for the provision of the website, this is the case when the respective session has ended. The collection of data for the provision of the website and the storage of data in log files is absolutely necessary for the operation of the website. Consequently, there is no possibility of objection. 3. making contact

When you contact us (e.g. by contact form, email, telephone or via social media), we process your data to process the contact enquiry and handle it. If you have given us your consent for this, the legal basis for the processing of this data is Art. 6 para. 1 lit. a GDPR. Otherwise, the legal basis for the processing of this data is Art. 6 para. 1 lit. f GDPR, in particular in the event that you send us the data by e-mail. Insofar as you wish to work towards the conclusion of a contract by contacting us, Art. 6 para. 1 lit. b GDPR constitutes an additional legal basis. If we provide a contact form on our website, the data you enter in the input mask will be transmitted to us and stored, e.g. inventory data (e.g. names, addresses) and contact data (e.g. e-mail, telephone numbers). We also record your IP address and the time of sending. The processing of the personal data from the input mask serves us solely to process the contact. If you contact us by email, this also constitutes the necessary legitimate interest in processing the data. The other personal data processed during the sending process is used to prevent misuse of the contact form and to ensure the security of our information technology systems. Unless explicitly stated in the contact form, the data will not be passed on to third parties. Your details may also be temporarily stored in a customer relationship management system ("CRM system") or comparable enquiry organisation. Subject to statutory retention periods, the data will be deleted as soon as it is no longer required to fulfil the purpose for which it was collected. For the personal data from the input mask of the contact form and those sent by e-mail, this is the case when we have finally processed your respective enquiry. You have the option to revoke your consent to the processing of personal data at any time. If you contact us by e-mail, you can object to the storage of your personal data at any time. In such a case, the conversation cannot be continued. 4. newsletter and electronic notifications

If you register for our newsletter on the website, this is always done using the so-called double opt-in procedure. As a rule, after providing your name (for the purpose of addressing you personally), your e-mail address and any other information (if required for the purpose of the newsletter), you will receive an e-mail asking you to confirm your registration. This confirmation allows us to verify that you are the owner of the e-mail address provided. It is necessary to enter a valid e-mail address so that we can prevent unauthorised registration of third-party e-mail addresses. We therefore log the registration for the newsletter in order to be able to prove the registration process in accordance with the legal requirements. For this purpose, we store the time of registration and confirmation as well as your IP address. If you purchase products on our website and enter your e-mail address, we may subsequently use it to send you a promotional newsletter or e-mail advertising. In such a case, only direct advertising for our own similar goods or services will be sent via e-mail. You can object to this mailing at any time. If you have given your consent, the legal basis for processing the data is Art. 6 para. 1 lit. a GDPR. If the contents of the newsletter are specifically described on the registration page, they are decisive for the consent. If the registration serves the fulfilment of a contract or the implementation of pre-contractual measures, the legal basis for the processing of the data is Art. 6 para. 1 lit. b GDPR. Data processing is also carried out on the basis of our legitimate economic interest in accordance with Art. 6 para. 1 lit. f GDPR for the purpose of ensuring the smooth and easy processing of your order, the efficient processing of any queries, the needs-based design of our offers, for product information and for customer care. We send further emails and electronic notifications, e.g. in the case of advertising to existing customers, on the basis of our legitimate interests in direct marketing. The registration procedure is logged on the basis of our legitimate interests for the purpose of verifying that the double opt-in procedure has been carried out correctly. If we commission a service provider to send e-mails, this is done on the basis of our legitimate interests in an efficient and secure dispatch system. The data is deleted as soon as it is no longer required to fulfil the purpose for which it was processed. Your email address will therefore be stored for as long as the subscription to the newsletter is active. Even after the end of the contract, there may be a contractual or legal requirement to store personal data of the contractual partner. In this case, there is no right to erasure, but possibly to restriction of data processing.

You can cancel the receipt of our newsletter at any time, i.e. revoke your consent or object to further receipt. You will find a link to cancel the newsletter either at the end of each newsletter or you can otherwise use one of the contact options listed above. If we are obliged to permanently observe objections, we store the e-mail addresses after objection solely for this purpose in a blacklist (so-called "blacklist" or "Robinson list").

Services used and service providers:

  • Mailchimp: Email delivery and marketing platform; Service provider: The Rocket Science Group, LLC, 675 Ponce de Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA; Website: https://mailchimp.com; Privacy Policy: https://mailchimp.com/legal/privacy/.
  • Salesforce Marketing Cloud: Email dispatch, automation and analysis software for email, mobile, social and online marketing; Service provider: salesforce.com Germany GmbH, Erika-Mann-Str. 31, 80636 Munich, Germany; Website: https://www.salesforce.com/de/; Privacy Policy: https://www.salesforce.com/de/company/privacy/

5. eMagazine

We make our eMagazines available for download on this website. We use the "Foleon" content creation platform for this purpose. When you open the Foleon application and read the eMagazines, the system automatically collects data and information from the accessing computer in order to be able to display the content to you. The information in section 2 of this privacy policy applies here. If we provide a form on our website, the data you enter in the input mask will be transmitted to us and stored, e.g. inventory data (e.g. names, addresses) and contact data (e.g. e-mail, telephone numbers).

If you have given your consent, the legal basis for the processing of the data is Art. 6 para. 1 lit. a GDPR. If the data processing serves the fulfilment of a contract or the implementation of pre-contractual measures, the legal basis is Art. 6 para. 1 lit. b GDPR. Data processing is also carried out on the basis of our legitimate economic interest in accordance with Art. 6 para. 1 lit. f GDPR for the purpose of smooth provision of the eMagazine, efficient processing of any queries, needs-based design of our offers, product information and customer care. The data will be deleted as soon as it is no longer required to fulfil the purpose for which it was processed, unless there is a legitimate interest in its continued storage.

Services used and service providers:

  • Foleon: Content creation platform; service provider: Foleon B.V., Transformatorweg 38-72, Amsterdam, Noord-Holland 1014 AK, The Netherlands, to deliver our digital publications (eMagazines) securely and efficiently. Our digital publications are retrieved from their servers (or servers managed by them). For these purposes, we may use infrastructure and platform services, computing capacity, storage space and database services as well as security and technical maintenance services; Website: https://www.foleon.com/; Privacy Policy: https://www.foleon.com/privacy-policy

6. use of cookies

Our website uses cookies. Cookies are text files that are stored in the Internet browser or by the Internet browser on the computer system. When you visit a website, a cookie may be stored on your operating system. This cookie contains a characteristic string of characters that enables the browser to be uniquely identified when the website is called up again. We use cookies to make our website functional and user-friendly. These cookies help to make a website usable by enabling basic functions such as page navigation and access to secure areas of the website. The legal basis for the use of technically necessary cookies is § 25 para. 2 no. 2 TTDSG. The purpose of the use in these cases is to enable and simplify the use of websites for you. Some functions of our website cannot be offered without the use of cookies. For these it is necessary that the browser is recognised even after a page change. Cookies are stored on the user's computer and transmitted from there to our website. As a user, you therefore have full control over the use of cookies. You can deactivate or restrict the transmission of cookies by changing the settings in your Internet browser. Cookies that have already been saved can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it may no longer be possible to use all the functions of the website to their full extent. 7. third-party services

We also use services on our website that we use to measure reach, for online marketing and to integrate third-party content and functions. When measuring reach, we analyse the surfing behaviour of website visitors, i.e. we evaluate the behaviour and interests of users, e.g. to determine which content is particularly interesting or which functions require optimisation. Cookies or similar procedures with the same purpose can be used to create user profiles of website visitors. In addition to the IP address, information on websites visited, content viewed and technical features, such as the browser used and information on usage times and location data, can be processed in this context. In the context of online marketing, we process personal data of website visitors for the marketing of advertising space or the presentation of advertising content. These should be tailored to the potential interests of users, which is why we measure their effectiveness. Cookies or similar procedures with the same purpose may be used for this purpose and user profiles of website visitors may be created. In addition to the IP address, information on websites visited, content viewed and technical features, such as the browser used and information on usage times and location data, can be processed in this context. These cookies can later generally also be read on other websites that use the same online marketing process and analysed for the purpose of displaying content as well as supplemented with further data and stored on the server of the online marketing process provider. In addition, we integrate functional and content elements (e.g. images, videos, texts and buttons) from third-party providers on our website. These functional and content elements are generally obtained from the servers of these third-party providers. In order to display this content and functions, it is necessary for the providers to process the user's IP address in order to send the content to the browser. The providers of the functional and content elements may also use so-called pixel tags or "web beacons", i.e. invisible graphics, for statistical and marketing purposes. This information may also be stored in cookies. In addition to the IP address, information on websites visited, content viewed and technical features such as the browser used as well as information on usage times and the use of our offers can be processed in this context. This information may also be combined with such information from other sources. The legal basis for the processing of personal data by the services listed below is, if you have given us your consent, Section 25 (1) sentence 1 TTDSG. For some data processing, however, the legal basis is § 25 para. 2 no. 2 TTDSG. This serves the purpose of improving the quality of our website and its content. This enables us to find out how the website is used and thus constantly optimise our offering. The specific legal basis for the respective data processing can be found in the information below and in the cookie settings on the website. The data processed by the respective service can also be found in the cookie settings on the website or in the privacy policy of the respective service. You can change your data protection settings or revoke your consent at any time by calling up the cookie banner again, e.g. by clicking on the "Cookie settings" link in the footer or the corresponding icon on the website. If you use software such as Ghostery, AdBlock or similar via your browser, the cookie banner may be blocked under certain circumstances. As a result, you may not be able to see the data protection information in it.

Services used and service providers:

  • Piwik PRO: web analytics, reach measurement; service provider: Piwik PRO GmbH, Kurfürstendamm 21, 10719 Berlin; to analyse visitor flows and user behaviour. Piwik PRO can use cookies, tags, IP addresses and so-called fingerprinting for this purpose. This may include the collection or processing of the following data IP address (anonymised), user ID, date and time of the request, title or URL of the page visited, URL of the previously visited page, screen resolution, time zone, files clicked on and downloaded, links leading to external websites that were clicked on, page creation speed, Geodata of the user (country, region, city, approximate longitude and latitude), browser language, user agent of the browser used, randomly assigned unique visitor ID, time of the first visit of a user, time of the previous visit of a user, number of visits of a user.

We use Piwik PRO to analyse and regularly improve the use of our website. We can use the statistics obtained to improve our offer and make it more interesting for you as a user. The information collected by the cookies about the use of our website is stored on servers of Piwik PRO or service providers commissioned by Piwik PRO in the EU; Rlegal basis:Necessity (§25 para. 2 no. 2 TTDSG), Legitimate interests (Art. 6 para. 1 sentence 1 lit. f GDPR); Website: https://piwikpro.en/; Privacy Policy: https://piwikpro.de/datenschutz/.

8. Social media presences

In order to provide information about us and communicate with users, we operate accounts within social networks. These can be accounts of our company and individual divisions and media brands, as well as the pages of our corporate influencers. Various user data may also be processed by the social network operators outside the European Union and in particular in the USA. This data may include, in particular, inventory data (e.g. names, addresses), contact data (e.g. email, telephone numbers), content data (e.g. entries in online forms), usage data (e.g. websites visited, interest in content, access times) and meta/communication data (e.g. device information, IP addresses). The operators of social networks generally also process user data for market research and advertising purposes. The user behaviour stored in cookies on the user's computer and the user's interests can be used by the operators to display interest-based advertising within and outside the networks. We therefore refer you to the privacy policies of the respective networks for a detailed description of data processing and the rights of data subjects. We process data in connection with the operation of our social media presences on the basis of our legitimate economic interest pursuant to Art. 6 para. 1 sentence 1 lit. f GDPR for the efficient processing of contact enquiries, queries and communication with you, for the needs-based design of our offers, for product information and for customer care.

Pages can be operated in the following social networks:

  • Instagram: Social network; service provider: Instagram Inc, 1601 Willow Road, Menlo Park, CA, 94025, USA (parent company: Meta Platforms, Inc, 1 Hacker Way, Menlo Park, CA 94025, USA, or if you are based in the EU, Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland); Website: https://www.instagram.com; Privacy Policy: https://instagram.com/about/legal/privacy..
  • Facebook pages: Social network; service provider: Meta Platforms, Inc, 1 Hacker Way, Menlo Park, CA 94025, USA, or if you are located in the EU, Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. We are jointly responsible with Facebook Ireland Ltd. for the collection of data from visitors to our Facebook pages. Facebook and we are each independently responsible for the further processing of the data. This data may include content data (e.g. entries in online forms), usage data (e.g. interest in content, access times) and meta/communication data (e.g. device information, IP addresses). Facebook also processes this information in order to be able to provide it to us by analysing so-called "Page Insights". This gives us insights into how people interact with our pages and which content is of interest. For this purpose, we have concluded a data protection agreement with Facebook, in which Facebook specifies the security measures it uses to protect this data and that it fulfils the rights of data subjects (e.g. information, deletion). You can access the agreement here: https://www.facebook.com/legal/terms/page_controller_addendum. Further information can be found in the "Information on page insights": https://www.facebook.com/legal/terms/information_about_page_insights_data; Website: https://www.facebook.com; Privacy Policy: https://www.facebook.com/about/privacy.
  • LinkedIn: Soziales Netzwerk; Dienstanbieter: LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Irland; Website: https://www.linkedin.com; Datenschutzerklärung: https://www.linkedin.com/legal/privacy-policy; Widerspruchsmöglichkeit (Opt-Out): https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out.
  • X (formerly Twitter): Social network; service provider: Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2 D02 AX07, Ireland, parent company: Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA; Privacy Policy: https://twitter.com/privacy, (settings for individualisation and data: https://twitter.com/personalization).
  • Xing: Social network; Service provider: XING AG, Dammtorstraße 29-32, 20354 Hamburg, Germany; Website: https://www.xing.de; Privacy Policy: https://privacy.xing.com/de/datenschutzerklaerung.
  • TikTok: Soziales Netzwerk; Dienstanbieter: TikTok Technology Limited, 10 Earlsfort Terrace, Dublin, D02 T380, Irland und TikTok Information Technologies UK Limited, Kaleidoscope, 4 Lindsey Street, London, United Kingdom, EC1A 9HP; Website: https://www.tiktok.com; Datenschutzerklärung:https://www.tiktok.com/de/privacy-policy.
  • YouTube: Soziales Netzwerk und Videoplattform; Dienstanbieter: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Irland, Mutterunternehmen: Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; Website: https://www.youtube.com/; Datenschutzerklärung:https://policies.google.com/privacy.

9. Social Media Plugins

Plugins from social networks may also be used on our website. We may use plugins from the following providers Facebook, Twitter, XING, LinkedIn, WhatsApp, YouTube We do not use any direct plugins from social networks on our website, but instead use a data protection-friendly alternative in which the social media buttons are only integrated as links to the pages of the external service providers. With the help of this solution, you can decide for yourself whether and when data is transmitted to the operators of the respective social networks. Therefore, when you visit our website, no data is automatically transmitted to the above-mentioned social networks. Only when you actively click on the respective button yourself do you switch to the social network website and your browser establishes a connection to the servers of the respective social network. Your data can then be processed by the operator. Further information on the purpose and scope of data processing by the plug-in provider can be found in the respective privacy policies of these providers. There you will also find further information on your rights in this regard and setting options to protect your privacy. 10. rights of the data subject

If your personal data is processed, you are a data subject within the meaning of the GDPR and you have the following rights vis-à-vis the controller:

  • Right to information, Art. 15 GDPR
  • Right to rectification, Art. 16 GDPR
  • Right to erasure, Art. 17 GDPR
  • Right to restriction of processing, Art. 18 GDPR
  • Right to data portability, Art. 20 GDPR
  • Right to object to processing, Art. 21 GDPR.

If you have given us your consent in accordance with § 25 para. 1 sentence 1 TTDSG, Art. 6 para. 1 lit. a or Art. 9 para. 2 lit. a GDPR, you have the right to revoke this consent at any time. The revocation does not affect the legality of the processing carried out on the basis of the consent until the revocation. You also have the right to lodge a complaint with the supervisory authority responsible for us. In individual cases, the provision of personal data may be required by law (e.g. to fulfil tax obligations) or by contract or may be necessary for the conclusion of a contract. In these cases, you are obliged to provide the personal data. Otherwise, it may not be possible to conclude a contract. 11. Changes to and accessibility of the privacy policy

Due to changes and adjustments to the offer, legal innovations and any subsequently recognised regulatory gaps, changes to this privacy policy may become necessary. You can retrieve the current privacy policy from any page of this website under the link Privacy Policy or Privacy Policy.